Omar Ghazal
IT Manager & Business Analyst
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1780 Lawrence Ave East
Scarborough, MIR 2Y2
Toronto, Ontario
Through extensive experience of working the IT industry, I am dedicated to delivering IT applications and solutions that meet analyzed business requirements.
From application development, systems design, procurement, business analysis and project/team management - I have full working experience of the life cycle for implementing, managing and assessing the role of IT within an organization.
- Project & IT Management
- Programming: C, Java & ASP.NET
- Business Systems analysis & design
- Disaster Recovery (DR) Planning, IT Risk and Security Management
- MS SharePoint analysis, design and implementation
- Intranet, Portals and online services
- Database Design & Administration
- Root Cause Issue Analysis & Resolution
1999 - 2010
Khartoum, Sudan
Providing business solutions to different departments and external agricultural companies to improve efficiency, productivity and achieve the strategic goal of food security across the Arab world.
Worked both internally and with external partners in several roles; graduated from initial employment as technical support to Head of IT.
Major Projects
Microsoft SharePoint
Delivered a successful MS SharePoint implementation on budget and ahead of schedule following the Project Management Institute methodology:
- Initiating the Project with a Project Charter: a clear overview of the background, scope, objectives, Return on Investment (ROI) and communication plan
- Issuing the Project Plan: task lists, resources, cost and quality assurance
- Purchasing the equipment; evaluation and negotiation
- Installation, configuration and customization
- Analysis of each of the 14 departments including: Finance, Legal, HR, & IT
- Design of departmental portals specifically tailored to their needs and processes
- Conducted departmental training with exercises relevant to each department
- Staggered launch of departmental portals ahead of schedule having harbored friendly competition between departments
ERP System
Implemented Sage Line 500 and upgraded it to a newer version; migrating all data and customizations. The integrated modules are for Finance and Distribution.
HR Portal
Developed web-based Portal application for Human Resources (HR), using ASP.NET providing services to all employees: pay slips, salaries, interactive contact directory, vacation requests, loans, traveling and update of personal records.
Responsibilities
- Write analysis papers: analyzing the IT requirements of agricultural partners
- IT Strategy: constantly develop the IT strategy to serve organizational strategy based on three pillars: Infrastructure, Services and Applications
- Project Management: managed key projects with several external suppliers:
- Ernst & Young: developing the departmental workflow (BPM) analysis
- KPMG: developing organizational requirements for ERP
- PricewaterhouseCoopers: organizational restructuring
- Deloitte & Touché: annual IT audit
- Annual evaluation, planning, budgeting and reporting
1998 - 1999
Manila, Philippines
Managed two projects: real-time data delivery from Philippines Stock Exchange through java applets; and, online system for planning insurance.
1995 - 1998
Manila, Philippines
Assistant to the dean, instructor of core subjects in computer science and area coordinator managing instructors, students and supervising graduation projects.
Microsoft Certified Professional
MS SQL Server, Course and examination, 2008
Business Management Diploma
1-Year Online Program, Stonebridge College, United Kingdom, 2007
Project Management Certification
Course and examination, 2005
Oracle Certified Professional
Oracle Developer, Course and examination, 2003
Java Certified Programmer
Course and examination, 2000
Master of Science in Computer Science
3-Year Program, AMA Computer University, Manila, Philippines 1997
Bachelor of Science in Computer Engineering
4-Year Program, Adamson University, Manila, Philippines, 1994
Applications & Frameworks
- SharePoint, Exchange, Project, Visual Studio, Office, Visio; Crystal Reports, Citrix
- SQL Server, Oracle; ASP.NET, IIS, VB, Perl, Java, HTML, JavaScript, T-SQL
- Full Canadian Residency
- Married with 2 children